Shop in confidence knowing that price for selected items won’t be reduced at a later date during this Black Friday period.
This offer is available only to registered Aosom.co.uk customers in the UK.
You must be logged into your account when making a purchase during the Black Friday promotional period (3rd November 2025 – 1st December 2025).
Guest checkout purchases are not eligible.
If you buy an item and later find the same product (same SKU) listed at a lower price on Aosom.co.uk during the Black Friday period, you can request a refund of the difference.
To make a claim:
Fill in the online claim form and include your order number.
Our team will review your request and contact you by email with the outcome.
If approved, your refund will be processed to your original payment method.
If your claim isn’t approved, we’ll explain the reason.
New items only: The guarantee applies to brand-new products only. Clearance, refurbished, and flash sale items are excluded.
Valid pricing: The lower price must be publicly available on Aosom.co.uk during the Black Friday period, without using extra coupon codes, vouchers, or site-wide discounts.
Same conditions: The product must be available for immediate purchase under the same terms as your original order.
You can view the full list of eligible items [here].
The Black Friday Price Guarantee does not apply to:
Third-party items (SKUs beginning with “F-”).
Flash sale or clearance products.
Orders made through guest checkout.
Multiple claims for the same SKU — only one claim per SKU per order is permitted.
If you meet the eligibility criteria, visit our “Apply for a Black Friday Price Guarantee” section on our website to submit your claim.
