1. When do Aosom's Black Friday deals start and end?
Our Black Friday deals start on 3rd November and run until 1st December (Cyber Monday).
2. What's the difference between a price reduction, discount code and voucher?
Price reduction: A direct discount already applied to the product.
Discount code: Enter this at checkout for extra savings. (Some reduced items may be excluded).
Voucher: Can be used alongside the above to save even more.
3. What's your shipping policy during Black Friday?
We aim to ship all orders as quickly as possible. Due to high demand, slight delays may occur - please check each product page for estimated delivery times.
4. What's your return and exchange policy during Black Friday?
Our standard return and exchange policy applies to all Black Friday purchases.
Please keep your original packaging and see our Returns & refunds page for deadlines and instructions.
5. Do you offer a price guarantee or price match?
Click here for full details and terms.
6. What if my discount code isn't working?
Check that:
A. The code hasn’t expired
B. It applies to the items in your cart
C. Minimum purchase requirements are met
If it still doesn't work, contact our Customer Service team for help.
7. Will sold-out items be restocked?
We'll do our best to restock popular products, but availability isn't guaranteed.
You can sign up for stock alerts on the product page and check back again on Cyber Monday.